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Just to say, I received my order today and I really wanted to tell you how pleased I am with the product quality [MRA screen] but more than anything else the fantastic service from start to finish. I will be ordering some further kit for my bike soon and it will be from you guys when I do. Makes such a change to get quality service throughout these days!
Thanks again.

ME - Salisbury

Just a quick mail to thanks for your extremely prompt service and the courtesy call I received yesterday morning. I received the MRA X-Creen this morning and fitted it tonight. I was delighted with the difference it made, far in excess of the Yamaha touring screen and the Calsci screen I ordered from the states. Thanks again, it’s nice to see good and helpful suppliers !!

DH - Tyne and Wear

Just wanted to say a massive thank you to you all for a genuinely lovely experience buying from HPS.

You've kept in contact to let me know what was happening, and your delivery dates were accurate and the part delivered in perfect condition. All too often I get customers complain at the smallest things but no-one ever seems to pick up on the good stuff we do - so thanks! I hope this puts a smile on someone's face today.

I will be ordering again as soon as the warmer weather arrives and the bike comes out of the garage!

BP - Hertfordshire

Ohlins approved dealer and performance and race parts distributor with a very professional customer based focus. I would like to highly recommend “Giles“ and his team at HPS for the excellent customer care and service . My New Ohlins forks and especially Giles input on choosing the spring rate ( so glad I listened ) and the time frame which was given was spot on. Seriously there are only two places I will shop at for motorcycle performance parts and HPS come first . Superfast delivery and kept me updated The 60th anniversary R1 has Ohlins front and rear and handles perfectly ! Thanks to HPS! .

DO - Mid Glamorgan

I ordered my Kineos from Harwood Performance Source Ltd (HPS)... I've got to say that this is one of the best firms that I have ever dealt with. They are very helpful and knowledgeable plus their communication is second to none.

KS - W. Midlands

Excellent service arrived on estimated date. Thanks

TM - Coventry

Thanks for prompt service.

CG - Hampshire

I purchased a screen on which the parcel delivery was delayed. Matthew from HPS was great at keeping me updated - definitely would shop here and have no hesitation in recommending this outlet – thanks guys.

Haych Gee 😊   - Nottingham

Thanks for the goods! I wanted to thank you for your excellent service. I received the goods well packed and fast! A rare quality these days.

TH - Monaco

Just a short note to let you know that I received my order this morning, seemingingly in good order and condition. ( I have not fitted it to my bike as yet).

Thanks very much for your prompt attention to my order.


JW - Australia

Good day, Thank you for the great service. All appears to be in order.

Thank you and regards.

RM - London

The screen arrived very quickly and is very satisfactory.

Thanks for your help with this.

CH - Hampshire

My order arrived the following morning, will tell my friends about good service.

MC - Reading

Tail Tidy arrived today, excellent service!

I even got great service from the Delivery Guy, who actually called me when he was at my apartment while I was at work but then found my office and delivered it here!!!

Will definitely use you again.

PH - Monaco

Orderd screen in afternoon got it next morning pity we're all not as efficient, top marks - thank you.

SG - Derby

Pleased to inform you that I received the VARIO-TOURING-SCREEN last week and it was in perfect condition. I am very pleased with the prompt delivery from your end.

AR - Brunei

Thanks very much. I've received them today. Everything's fine.

Thanks again for very fast business.

EL - France

Many thanks for your prompt service.

RD - Newport

Many thanks for your swift hassle free service - received today, I will have no problem recommending you & your products to my friends - thanks again.

GF - Leicestershire

I must say I've been very impressed with your high level of customer service. I've bought many items from bike shops and eBay before, none of which had the quality packaging level of HPS.

Having just got back from my honeymoon in the USA, I've not forgotten how much customer service is important to future business.

I will definitely be using HPS again.

AS - Manchester

Very good service, emails assured me this is an excellent company. Said it would arrive in 24 hrs and it did and I live Shetland. So well done will be buying again, many thanks.

NG - Shetland

Thanks for a swift turnaround despite the TT being on!

Great service.

AK - France

Great service... First time I've used your company. I'll certainly recommend to friends and forums.

Thanks again.

SM - Gwent

Thank you very much for the prompt service.

DR - Lanarkshire

Thank you for keeping me informed about my order.

JB - Australia

Thank you - impressed with service.

NW - Cheshire

I wanted to congratulate you on an excellent service. It's good to know that there are people like yourself doing such a good job on behalf of their customers, a trait which is sadly becoming extraordinary.

DM - Glasgow

Would like to thank you for your prompt service, both items arrived today by courier.

Your Company deserves every recommendation & I wouldn't hesitate to order from you again.

You should be proud of your service & I will recommend you to my friends.

Thanks again for a great service.

TF - Cork

Screen and screws received in good order and succesfully fitted and tested.

Thank you.

JL - Lancashire

Ordered for the first time with you... An excellent experience.

I was delighted with the quality of the product, the care with which it was packed and the speed it was delivered.

I cannot think of a reason why I would bother to shop anywhere else.

DW - Hull

Thanks A+A+A+

PW - London

FANTASTIC AFTERSALES SERVICE - Just a line to thank and commend you for your great service.

After losing a nut, bolt and washer from an MRA Vario screen on my GS 1150, I contacted you to see if I could get a replacement. The following day, I received a replacement of same F.O.C. I'd certainly recommend you and look forward to doing business with you again!

Once again, Thank you.

EA - Lancashire

I recently ordered an MRA screen from you for my 1250 Bandit GT.

What great service. Came in 24hrs. perfect condition, well packed, and even a thank you letter.

That's the way to keep your buisiness on top! What more could you wish for.

RH - Hereford

Fantastic service - items arrived this morning. Thanks very much. I can now get out and about tomorrow!

Well Done.

EA - Wigan

Just had to write to say a million thanks for the Braking B-One wheels I have just recieved, 4 weeks earlier than you told me when I ordered them.

This was the first time I'd used yourselves but you can rest assured it won't be the last, I've reccomended your site to the members of ZEDOC (Kawasaki Z owners club) telling everyone what fantasic, fast and polite service you give.

Once again thanks a bunch.

DG - Shropshire

Thanks for the quick delivery for MG TOSELAND Sterilgarda Yamaha WSB 2010 Sticker / Decal KIT.

Arrived today all the best to you again and continue. Greetings from Germany Frohburg.

OM - Germany

Just a quick email to say thank you for your prompt service. The email to inform me that my goods had been dispatched and giving me the tracking number was a nice touch, and came several days before I expected it.

I'll keep your details on my 'Favourites' list and use you again. Many Thanks.

DR - Colchester

Items arrived Monday @ 10.30 excellent service as always, great to do business with a company that looks after its customers so well, Many Thanks.

SL - Co. Antrim

Just fitted new screen no problems at all. Best service I have had, I will look for motorcycle bits on your site first... brilliant.

JP - Rotherham

I received all the items I purchased from you now. Just wanted to say thanks for the great service and have a good year.

AF - Co. Kerry

Hi, I received the MRA Vario-Touring-Screen for my V-Strom 1000 GT. This was ordered on Tuesday and arrived with me on Thursday. This is without doubt fantastic service that I feel needs congratulating. I have not fitted the screen yet, however I did have a on my last bike and am aware of the difference they make. Thanks again!

KR - Sheffield

Many Thanks for the prompt delivery of the screen.

KB - Fife

Many Thanks for the prompt delivery of the screen.

KB - Fife

I have received the package today in good order. Great service.

DB - Spain

Just a quick note to say thanks for sending the screen so quickly,I could not have asked for a better service. Thank all your team for me.

AJ - Essex

Thank you for the rapidity of your response. I received my order today and am very satisfied.

You've got a good service, and I will be talking about you to my friends.

RV - France

Thank you for such a superb service. I ordered it on Wednesday and it arrived on Friday. Excellent.

MJ - Birmingham

Please accept my thanks for taking the time to ensure that you met all my requirements.

The quality of your service is first class.

SW - Aberdeen

I just want to thank you for the excellent service I have received from you. I have to admit, I was pleasantly surprised when the MRA Vario screen I ordered turned up only 2 days after placing my order,
you don't really get that service these days.

I am sure to check out any other F800GS accessories you have to see if I need anything else :)

Thanks again, will recommend you to my mates any day!

AE - London

The screens arrived yesterday around 1400 hrs.I would just like to say your service is fantastic and I would recommend you to anyone.

BK - Gwent

Just wanted to say cheers. Not the kind of thing I normally do but I was very impressed.

Service simply could not have been any better - I couldn't believe how quickly the spoiler arrived. Great product too. I'll be recommending you to all my mates.

CM - West Yorkshire

The screen arrived this morning - excellent service by you and by Parcel force.

MG - Cheshire

Thank you for the speedy delivery of the MRA Vario Touring Screen, ordered Thursday afternoon, arrived Friday morning 7.30 am excellent service. Thanks.

BW - South Yorkshire

Just a quick note to say thankyou for the excellent service with my MRA Touring Screen. It's not very often you come across someone so helpful and must say thanks for sending me the bit Ii lost from the fixing kit at no extra charge. Absolute pleasure to do business with. Thank you.

DH - Wakefield

Hi just to let u know the screen arrived this morning, thanks very much for a super fast delivery and fantastic service, keep up the great work.

GB - Limerick

The order has been received and mounted. Thanks very much. I'd use you again.

Good luck.

AV - The Netherlands

Screen arrived today 20th May. Fitted in 30 minutes. Fantastic. Thank you very much for the prompt reliable service.

RS - South Yorkshire

Order received 07.50 yesterday morning. Thank you for prompt service, we will use you again and recommend you to friends, etc

KJ - Warwickshire

Many thanks for the speedy delivery of my Honda mra vario screen. Arrived today safe and sound for
which I say thanks for the excellent service.

AS - Cornwall

Just to say thanks for the prompt despatch of the vario screen, hiccups with my card dealt with quickly by one of your crew.

Jobs a goodun, thanks again.

AC - Gloucestershire

Order arrived 1pm today - Brilliant service!! Already fitted to bike-no probs. Thanks for super service-will certainly recommend you.

EA - Lancashire

Praise where it's due. Just received delivery of a MRA screen - the second I've had from you + some Akropovic stickers. All in great condition, well packed and delivered quickly. Can't ask for more. Well done, HPS and thanks.

DG - Berwickshire

Thanks for a super efficient service, I was very impressed. My MRA variotouring screen arrived within a week and you kept me well informed about its progress. Thanks very much. I shall recommend you to my biking mates.

JG - Lancashire

My order was dealt with very satisfyingly! You are in my bookmarks and I would not hesitate to buy from you again! no problem!

YT - Belgium

Just a note to say thanks for sending me the screws for my screen. As usual, outstanding service from HPS and much appreciated.

JC - Somerset

I have recently purchased some parts for my Suzuki GSXR750 from your company via the internet. I would just like to tell you what a pleasure it was ,from the ease of using the web site,confirmation of order and extremely prompt delivery.

Most importantly the quality of the goods and the associated guidance documentation was superb. I am sure this is Business as usual to you but I felt It worth offering the feedback.

Thanks again to you and your staff.

CP - Hampshire

Well guys what can I say? I ordered a Double Bubble screen for a ER-6F (smoke/grey), it arrived 24 hours later, fitted it within minutes of opening the box, and I am just completely satisfied with the end result, bike looks great, and the difference is very noticeable, not only does the wind deflect more around my helmet, and not on my chest, but nearly all the vibration noise I was getting with the old screen has all but gone :-).

Customer service 10 / 10
Communication 10 / 10
Sales staff 10 / 10
Delivery 10 / 10

End result priceless... will recommend and use again with out hesitation.

Thanks guys

BB - Essex

You have made me a very happy person by supplying me with the set of BST wheels.

It is not very often you come across a company with such good support and I will have no hesitation in using you in the future!

KF - Chester

Just mailing to say Thank You for a great service.

From the knowledgeable advice given when I called, all the way to being able to track my delivery, the whole experience was trouble free and as advised.

And I guess the best thing was the screen, looks fantastic and fitted perfectly.

Please keep it up!

CG - Belgium

Received my tail tidy today (Saturday) - most impressive service considering I only ordered it on Thursday evening!!

I will certainly be recommending you to my friends and will certainly look at your website first when looking for bike parts.

GA - Glasgow

Many thanks for getting the order out to me pronto!

The screen arrived this morning and is now residing resplendent on the Bandit.

Many thanks for your excellent service.I shall look to use you in the future for bike parts.

NM - Oxfordshire

Just like to say how pleased I am with the service you have provided, from ordering.. contacting me and the delivery times.

W ill use your company again in the future and will be recommending you to others.

Once again many thanks...1st class service.

IS - Email

Just a quick E-mail to say thanks for the 1st class service.

I placed my order on Nov 30th and got my wheels on Dec 2nd – [delivered] from England to Germany in three days I am absolutely amazed, it is a pleasure to do business with HPS. It was my first order with you and it will not be the last (today I just placed another).

Your friendly [approach], knowledgeable and information [provided] on the products that you sell is a credit to your staff. Your company has put my faith back in buying in England again, so keep up the good work and once again thank you for your excellent customer service.

PS - Germany

My order arrived today very well packed and everything as it should be. Very nice touch to inform me that my air filter is the same as the Hornet - these little things do count and add up to making a good service that bit special.

I do order from Internet suppliers a lot, so I do recognise service that stands out - well done and thanks.

NG - Email

I would just like to say 'thank you' for the excellent service I experienced, during the process of my HPS order.

Right from the initial phone call, the follow-up information and the delivery in good condition of a brilliant product
! [MRA Vario Touring Screen]
Len - Email

Received the sticker kit today, very impressed with the fast delivery- thank you, good quality product

I will recommend you.

ES - Email

May I take this opportunity of congratulating and thanking you on the speed and efficiency that an enquiry I made to you this morning regarding an Akrapovic silencer.

Owing to your efficiency and extremely pleasant attitude, I placed an order with you for the subject item and accordingly I will pass this information on to my friends and I personally won't hesitate to deal with you in the future.

By way of interest your advert in the Superbike magazine prompted my enquiry.

DP - Email

I just wanted to thank you for sorting my Hell brake hoses for my 636 out so promptly.

This is the second time I have used HPS and i will be back, and recommending you to everyone else.
- Email

I would like to say what fantastic service from your company... I ordered the screen over the Christmas period in the morning and it was delivered the next day at 8.15am, some 22 hours later. Now that's some service. Thanks.
SR - Email

I have been in contact with you about 4 weeks ago about a sticker kit for a K4.My cousin went over to the UK and ordered a 2005 Rizla sticker kit as well as a GP sticker kit from you last week.

I would just like to say it looks awesome and thank you for your good and quick service. I would definitely use your company again.

Very satisfied customer.

LW - South Africa

I have just placed my third order with yourselves, safe in the knowledge that I will get customer satisfaction.

It is so refreshing to speak to real human beings on the telephone these days, especially those that are friendly, interested and above all knowledgeable. I have no doubt that you will be receiving further orders, not only from myself but from the friends that I recommend you to.

Keep up the good work guys and may your business prosper and flourish as surely it deserves to.

MG - Email

I would like to thank all the persons involved within your company. I ordered the GP replica vinyl decals, and received them without a hitch.

Its good to do business with a very professional company. When the Bike is all rebuilt and lacquered up I will send some pictures to you.

Thank you all

MN - Email

I’m absolutely amazed, I ordered a MRA screen for my GSXR 750 yesterday (03/08/04) at around 3pm, I can’t believe it’s here already at just after 10am today less than 24hrs later, I can definitely see myself ordering more stuff from you.

Brilliant service, well done!

WG - Email

Just a short note to thank you for your excellent service, from my initial e-mail about availability on a special order of an MRA screen to the delivery your service has been spot on. thank's once again.
SJ - Email

I just wanted to thank Ben for sorting my HEL brake hoses for my 636 out so promptly
This is the second time I have used HPS and I will be back, and recommending you to everyone else.


PW - Hampshire

Just wanted to take the opportunity to thank you for the service provided by HPS. I am not old fashioned, but I do believe in recognising and praising ‘proper’ customer service.

The telephone sales member that I spoke to was knowledgeable, polite and very efficient. He certainly knew his products well.

The Health & Safety information was a ‘first’ for any UK company I have ever dealt with, and was good to see. The bottom line is that I am one happy customer, and I will have no hesitation in coming back to HPS in the future.

I moderate the Tiger forum of ‘probably’ the largest Triumph forum on the internet, and I have made a particular point of mentioning HPS in my report on the Vario Screen. You can check it out at and then go to the Tiger forums

Well done, and thanks.

JJG - Email

Just to let you know I'm very impressed with your service in your fast delivery and email confirmation of order, as I have ordered from other overseas sites they usually takes ages to get here but only 6 days to get to Australia is bloody fast unless you pay an arm and leg for courier service.

Also these earplugs are rear as rocking horse sh** to get so I have passed on your web site to other motorcyclists as to where to purchase these. Before Motosafe came around we used normal industrial earplugs which is great for hearing protection but sh** for hearing a fast moving vehicle coming up behind you or with use of wired helmet CB units for long distance touring.

RK - Australia

Just a note to thank your company for their polite, efficient, informed and very helpful attitude when dealing with my recent order.

I wanted an aftermarket screen for my first 'proper' bike (Kawasaki ZR7-S) as, being 5' 11", I found the original screen did not provide enough protection from buffeting at any speed, and it was spoiling my enjoyment. The 'touring' screen that I decided on - after some considerable help from your staff - arrived today (much sooner than expected) and has already shown itself to be a great improvement on the original, and at a reasonable cost. It was a direct replacement and took only moments to fit - just as promised. Thank you...

...I shall use your company again as I found them to be friendly, efficient and very helpful to this novice (albeit 47 years old) bike enthusiast.

PR - Cornwall

Hello guys I think your company is great... thank you for your time and great service.
AG - Miami, USA

Just a quick e-mail to say how impressed I was with the service I received from your company.
From placing the order to riding around with my new screen was well under 24 hours.

I was a bit worried about taking off the old one, but need not have worried the fit was perfect.

If only all British companies ran so well we’d all be better off.

MP - Email

My MotoSafes arrived today and they feel great, far more comfortable than my custom ear plugs. I'll try to sell my friends on the idea and might be placing another order with you for some more. Once again I thank you for your excellent customer service.
MD - Oklahoma, USA

Just a short note from an kraut....

I order last Friday for my new Fireblade and my MV-F4: two Digi gears. And they just arrives here right now. Fantastic. Thanks for your quick and fast service !!!!!
Greetings to the queen, Ho Ho Ho.......

PS: an UK-F4-drivers said, YOU are a good company, I shall order by you !..........yeah...the old AGUSTA-anoraks....

GB - Hamburg, Germany

I ordered an MRA screen from recently. They had to order [this particular type specially] from Germany, so it took a while to get here. When it did arrive, it was the wrong one. I emailed them at 5pm, and at 6.30pm, I took a call from the managing director, who came up with a plan to solve my problems. My screen had been sent by mistake to a guy in Herefordshire & I had his one. Within 24 hours I had MY screen in my hands, and am a happy bunny.

It’s the little things that make a difference, and I have no problems recommending HPS as a top retailer. It seems that in this "screw you, we've got your money" world, some companies do still care.”

Once again, best wishes & ride safe.

JK - Braintree

Just a thank you for your assistance in purchasing the Micron exhausts for my Blackbird. They were delivered on time and [I] got them [to Indonesia] without any customs problems.

They are already fitted and sound great. I will send you some photos when I have chance.

Looking forward to doing business with you again.

GP - Bandung, Indonesia

Just to say thanks for the prompt and professional service that you supplied to me.

I ordered a part and received it the next morning which is very good considering I have ordered parts from other companies and waited weeks for delivery.

Please pass on my gratitude to your staff.

Many Thanks

DB - Belfast

I would just like to thank you and your staff for the recent parts I purchased from your online store. The level of customer service was outstanding. There was a minor hiccup with my Visa Card and your sales people were a great help to me in rectifying the problem. The fact that they responded to my email in 24 hours was far beyond my expectations. The products came within the time specified and had clear instructions with all appropriate warning stages highlighted which was a great benefit to someone such as myself who is not mechanically orientated. I will definitely be making more purchases from your company and will be recommending HPS to my fellow Aussie Bikers.

AH - Queensland, Australia

I phoned your sales line after seeing a recommendation in a MCN website and was greeted by Graham, a man who offered a vast amount of knowledge on the products for my motorbike. Extremely friendly and interested in the customer.
JA - Email

It is always a pleasure to deal with somebody as efficient as you are.
AC - Email

Nothing was too much trouble, very pleased.
CB - Lancs

You were a big help in choosing the right products for my bike, I will certainly buy more equipment from HPS.

Thanks again for exellent service.

HD - Germany

You guys are fantastic - to notch customer service and products.
H - Email

My first track time will be an event at Road Altanta, an AMA National event. Keep you posted, and thanks for your service and great communications, I'm really impressed by your company the way you have handled this. Thank you.

Thanks VERY much for the attention and service, I am very impressed.
HN - Email

Your sales staff and delivery are excellent!
MS - Email

I was offered a product update for my bike via email by Graham - very impressed.
IB - Wiltshire

1st class service - from a professional advert to excellent quality goods arriving on time.
JW - Isle of Wight

HPS are providing a very good service - keep it up.
LC - Kent

Just like to say thank you to Giles & Graham for their 'banter'.
JB - Co Armagh

Thanks for a quality service.
JL - Wirral

My order arrived in less than 24hrs - Impressed.
NM - Bolton

Your service is probably the best I have ever received from a mail order company.
CC - Coventry

I was inspired with confidence (compared to some other national suppliers).
IB - Staffordshire

Excellent service, very helpful staff.
PD Birmingham

Nice to speak to someone who knows what they are talking about.
KE Southampton

This was my first order, nice to see it went well.
AC - Staffordshire

Of all the people I spoke to, you seemed to be the most informative & sensible & our conversation left me impressed.
CH - UK, Via Email

I am very happy with the service I have got from you (far better than what I get locally).
LT - Singapore

™So thanks for you excellent support, I will recommend your company's services, in future.
ST - Cambridge

The yokes and book arrived yesterday. What British efficiency!
SS - Hong Kong

Its nice to have a chat with someone who knows what they are talking about.
RD - Cheshire

Please email us with your own experiences of HPS