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HUGE
STOCKS • FRIENDLY, EXPERT ADVICE • WORLDWIDE EXPORT
• HIGHEST QUALITY PARTS • SPEEDY DELIVERY
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About
HPS
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Who/what
is HPS?
Founded
in 1999 (and originally a division
of Gordon
Harwood Computers Ltd / GHC,
formed in 1982 and itself originally
a subsidiary of a family business
trading since 1955) , HPS is now
one of the best known motorcycle
accessory retail brands, both UK
and worldwide.
From small beginnings we are proud
to have built our business based
around excellent service and product
knowledge, combined with competitive
prices and, in addition to our retail
operations we now also distribute
some key high-quality lines in the
UK too.
Who
is behind HPS?
Originally
the idea for HPS came from the
directors of GHC, Giles and
Anne Harwood, but behind HPS
is a dedicated team operating
in areas of pre-sales support
and advice, purchasing, warehouse,
despatch and after-sales support
whose aim is to ensure that
all HPS's customers receive
the best service there is. |
Giles
& Anne Harwood |
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HPS
was conceived by the founders after they
had been disappointed for many years at
the poor standards of service constantly
received when buying parts for their own
bikes.
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Giles
testing an early HPS R1
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Their
belief was, and still is that many bikers
get poor advice, poor service and poor after
sales help too often when trying to improve
their bike's performance, handling or looks.
Giles
said 'I started building motorcycles (against
my parents' wishes) from old parts I begged
from my mates' elder brothers when I was
eleven years old. Eventually upon leaving
school my dream came true when I got the
job as an apprentice motorcycle mechanic
in a local dealership. After about a year
in this job, though, I was persuaded to
further my education which I did by enrolling
on a three year full-time automotive engineering
and management course. Just after graduating
from this course, I thought I was about
to rejoin the motor/bike trade full time
when the opportunity arose to start the
computer business which took me down that
path for 18 very enjoyable years.
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The
computer business had grown to a turnover
of approaching £10m, the most part
of it transacted by mail order, with,
we are told, an unrivalled reputation
for the highest quality service (60% of
our turnover each month is from customers
who come back to us repeatedly).
The sophisticated systems we have developed
over many years to ensure our computer
customers throughout the UK and world-wide
receive this high quality of service lend
themselves equally as well to the supply
of performance parts for motorcycles.
We
are always delighted to talk to anyone,
whether a customer or not, about anything
to do with their bike, or bikes in general
and HPS (whether they've received good
or bad service) or discuss any ideas about
how we can improve.
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Giles
Harwood - Director
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| Call
me in person at any time on 0845 873 8254, or
email me on gilesh@bikehps.com if you have received
anything other than excellent service, or if
you have any complaint about HPS.
If
you have a general enquiry or question, please
email us via this link questions@bikehps.com
We
hope that you will give us the chance to serve
you soon.
Giles
Harwood
Why
choose HPS?
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Backed
by a substantial multi-million pound company with
over 20 years' experience of mail order you can
be sure of HPS's power to deliver, don't take
our word for it click
here to see what our customers say. |
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Founded
and run by a truly dedicated sports motorcyclist
who has ridden at all the leading bike circuits
in the UK and many in Europe too and instructed
at track days |
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HPS
tests the parts it sells (by fitting them to its
own bikes and those loaned to us) for both road
and track, with several trips a year normally
to the Nürburgring Nordschleife. See
details of one of our test bikes here. |
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Expert,
friendly and helpful no-bull pre-sales advice
combined with unrivalled post-sales service and
support |
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Competitive
deals with HPS's price promise |
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Standard
and express delivery options throughout the UK
and Europe with world-wide tax-free export to
suit all needs |
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The
finest quality race-proven and more practical
parts chosen from the leading manufacturers world-wide. |
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Exclusive
limited offers to existing customers |
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Sourcing
service for those difficult to get components
(we'll import items specially for you if necessary) |
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Original
motorcycle manufacturers' genuine parts and accessories |
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*All
products are subject to availability. Images are for
display purposes only, actual product images may vary
slightly. Manufacturers' specifications and HPS prices
are correct at time of publishing and are in UK Pounds
Sterling (£); however, they may fluctuate and
we therefore reserve the right to amend them without
notice. Prices exclude delivery options which can be
specified at the customer's request. All manufacturer's
trademarks acknowledged. All products and offers are
subject to availability and HPS
terms and conditions of sale. Phone calls may be
recorded/monitored for training/security purposes. E.&O.E. |
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