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Who/what is HPS?

Founded in 1999 (a subsidiary of a family business trading since 1955) , HPS is now one of the best known motorcycle accessory retail brands, both UK and worldwide.

From small beginnings we are proud to have built our business based around excellent service and product knowledge, combined with competitive prices and, in addition to our retail operations we now also distribute some key high-quality lines in the UK too.

Who is behind HPS?
Originally the idea for HPS came from the directors of GHC, Giles and Anne Harwood, but behind HPS is a dedicated team operating in areas of pre-sales support and advice, purchasing, warehouse, despatch and after-sales support whose aim is to ensure that all HPS's customers receive the best service there is.

HPS was conceived by the founders after they had been disappointed for many years at the poor standards of service constantly received when buying parts for their own bikes.

Giles & Anne Harwood


Giles testing an early HPS R1

Their belief was, and still is that many bikers get poor advice, poor service and poor after sales help too often when trying to improve their bike's performance, handling or looks.

Giles said 'I started building motorcycles (against my parents' wishes) from old parts I begged from my mates' elder brothers when I was eleven years old. Eventually upon leaving school my dream came true when I got the job as an apprentice motorcycle mechanic in a local dealership. After about a year in this job, though, I was persuaded to further my education which I did by enrolling on a three year full-time automotive engineering and management course. Just after graduating from this course, I thought I was about to rejoin the motor/bike trade full time when the opportunity arose to start the computer business which took me down that path for 18 very enjoyable years.

The computer business had grown to a turnover of approaching £10m, the most part of it transacted by mail order, with, we are told, an unrivalled reputation for the highest quality service (60% of our turnover each month is from customers who come back to us repeatedly).

The sophisticated systems we have developed over many years to ensure our computer customers throughout the UK and world-wide receive this high quality of service lend themselves equally as well to the supply of performance parts for motorcycles.

We are always delighted to talk to anyone, whether a customer or not, about anything to do with their bike, or bikes in general and HPS (whether they've received good or bad service) or discuss any ideas about how we can improve.


Giles Harwood - Director

Call me in person at any time on 01773 831122, or email me on gil...@bikehps.com (click dots to reveal email address; please do not use this email address for any unsolicited supplier email - click here for more information) if you have received anything other than excellent service, or if you have any comments or complaints about HPS.

My personal email address here is used to maintain HPS's high levels of customer service and satisfaction please do not jeopardise our company's efficiency by using this address for any other purpose. Thank you. Giles Harwood. Managing Director.

If you have a general enquiry or question, please email us via this link.

We hope that you will give us the chance to serve you soon.

Giles Harwood



Why choose HPS?

Operated by a team with over 20 years' experience of mail order you can be sure of HPS's power to deliver, don't take our word for it click here to see what our customers say.
Founded and run by a truly dedicated sports motorcyclist who has ridden at all the leading bike circuits in the UK and many in Europe too and instructed at track days
HPS tests the parts it sells (by fitting them to its own bikes and those loaned to us) for both road and track, with several trips a year normally to the Nürburgring Nordschleife. See details of one of our test bikes here.
Expert, friendly and helpful no-bull pre-sales advice combined with unrivalled post-sales service and support
Competitive deals with HPS's price promise
Standard and express delivery options throughout the UK and Europe with world-wide tax-free export to suit all needs
The finest quality race-proven and more practical parts chosen from the leading manufacturers world-wide.
Exclusive limited offers to existing customers
Sourcing service for those difficult to get components (we'll import items specially for you if necessary)
Original motorcycle manufacturers' genuine parts and accessories

Collecting from HPS

Collection of goods from our mail order premises is possible by appointment, please call prior to visiting to avoid disappointment....

HPS, Derwent House, New Street, Alfreton, Derbyshire DE55 7BP




All offers are subject to availability and HPS terms and conditions of sale. Images are for display purposes only. Prices are in UK Pounds Sterling (£) ; however, they may fluctuate and we therefore reserve the right to amend them without notice. Prices exclude delivery options which can be specified at the customer's request. All motorcycle dealer/manufacturer's trademarks acknowledged. Calls may be recorded for training/security purposes. Site Content Copyright 2010 HPS Ltd. All rights reserved. E.&O.E.

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